Email Notification (For admin)

Admin emails notify the store administrator whenever a customer places an order or when a payment fails. These emails help admins stay informed about store activity and quickly resolve issues if needed.

You can configure these under: Store → Settings → Emails → Admin Emails

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Order Confirmation Email (Admin)

This email is sent to the admin whenever a new order is created.

Email Status

• Enabled / Disabled

Subject Line

Default: Your order has been confirmed – {{order_id}}

Default Email Content

Hi Admin,

Order confirmed details

Order details:
- Payment status: {{received/not received}}
- Payment method: {{Payment method}}
- Order ID: {{order_id}}
- Order Date: {{order_date}}
- Total Amount: {{order_total}}

Customer details:
- Customer's full name: {{full_name}}
- Customer's email address: {{user_email}}

Product details:
- Product name: {{product name link}}
- Website: {{Moodle site login link}}
- Enrollment status: {{status Yes/No}}
- Enrollment date: {{date}}

Best regards,
Team

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Payment Failed Email (Admin)

This email is sent to the admin when a payment attempt fails.

Email Status

• Enabled / Disabled

Subject Line

Default: Payment failed for order {{order_id}}

Default Email Content

Hi Admin,

Order confirmed details

Order details:
- Payment status: {{received/not received}}
- Payment method: {{Payment method}}
- Order ID: {{order_id}}
- Order Date: {{order_date}}
- Total Amount: {{order_total}}

Customer details:
- Customer's full name: {{full_name}}
- Customer's email address: {{user_email}}

Product details:
- Product name: {{product name link}}
- Website: {{Moodle site login link}}
- Enrollment status: {{status Yes/No}}
- Enrollment date: {{date}}

Best regards,
Team

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