Coupons

Coupons allow you to offer discounts on your products. You can create percentage-based or fixed-amount discounts and control how long a coupon is valid and how many times a customer can use it.

Accessing Coupons

To manage coupons:

1. Go to Store → Coupons

2. You will see the Coupons list and a + Add new coupon button

3. Click Add new coupon to create a new discount code

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Add New Coupon

Clicking + Add new coupon opens the coupon creation panel.

Below are all available fields and their purpose:

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Coupon Title (Code) (Required)

• Enter the coupon code customers will use at checkout

• Example: EDW10, WELCOME50

• No spaces allowed

• This appears exactly as typed in the checkout box

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Description

• Add an internal note to describe what the coupon is for

• Not shown to customers, only visible to the admin

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Coupon Status

Toggle between:

• Active — coupon can be used

• Inactive — coupon is saved but cannot be applied

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Coupon Type (Required)

Choose the type of discount:

Percentage

• Applies a % discount (e.g., 10%, 25%, 50%)

Fixed Amount

• Reduces the price by a fixed currency value (e.g., $10 off)

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Value (Required)

• Enter the percentage or fixed discount value

• The system automatically interprets it based on the selected Coupon Type

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Expiry Date

• Select the last valid date for this coupon

• Format: dd/mm/yyyy

• Leaving this blank means the coupon has no expiry

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Coupon Usage Limit (Per Customer)

• Set how many times a single customer can use this coupon

• Example:

  • Enter 1 → each user can apply the coupon only once

  • Leave blank → Unlimited usage

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Saving the Coupon

After filling the fields:

• Click Add coupon to save

• Use Cancel to discard changes

Once saved, the coupon appears in the Coupons list and becomes available at checkout (if status is active).

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Customer Experience

At checkout, customers will see a field to enter a coupon code. When applied successfully:

• The discount value is shown

• The final payable amount is updated automatically

If a coupon is invalid, expired, or exceeds usage limits:

• A validation message is displayed